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Resources
Trends in the virtual workplace will continue to change after the publication
of Work Naked. The resources listed in the following section
will help you stay up-to-date and provide a more detailed discussion
of some of the subjects addressed in this book.
For the most up-to-date information on telework and alternative officing
go to www.gilgordon.com, a comprehensive
Web site sponsored by Gil Gordon Associates. Gil Gordon updates this
site monthly with news about technological innovations, relevant publications,
and links to other sites. Another good site with excellent links to
other telework resources on the Web is hosted by David Fleming at
www.DavidFlemingLTD.com.
You can learn more by joining the International Telework Association
& Council (ITAC), which describes itself as “a non-profit organization
dedicated to promoting the economic, social and environmental benefits
of teleworking.” The group’s Web site can be found at www.workingfromanywhere.org.
The book Managing
Telework: Strategies for Managing the Virtual Workforce by Jack
Nilles (Wiley, 1998) is the best reference guide for implementing a
program complete with sample policies and agreements. For Web-based
insight on the implementation process, go to www.jala.com.
If you want to study the effects of remote and mobile work within your company,
contact Sumita Raghuram at Fordham University raghuram@fordham.edu
and Raghu Garud rgarud@stern.nyu.edu
and Batia Wiesenfeld bweisenf@stern.nyu.edu
at New York University. They have worked together as a research team conducting
excellent studies on telework.
To keep up with the latest thoughts on the integration of work and personal
life, read Sue Shellenbarger’s weekly “Work & Family” column
in Wednesday’s Wall Street Journal and Lisa Belkin’s column,
“Life’s Work,” which appears every other Wednesday in The
New York Times.
The Families and Work Institute does good research in this area; descriptions
of its studies and findings can be found at www.familiesandwork.org.
The Society for Human Resource Management (SHRM) provides valuable resources
on family-friendly benefits and the trends in human resources. See www.shrm.org.
LifeCare.com maintains a good library section of its Web site summarizing work
and life research (www.lifecare.com).
For an in-depth analysis of why employees were not taking advantage of "family-friendly
policies" in one company, read The
Time Bind : When Work Becomes Home and Home Becomes Work by Arlie Russell
Hochschild (Henry Holt and Company, 1997).
To stay current on collaborative technology and knowledge sharing check out
the Web site for Collaborative Strategies -- www.collaborate.com
-- and the knowledge sharing resource maintained by Buckman Laboratories
at www.knowledge-nurture.com.
The Institute for the Future is another good resource on technology trends;
see www.iftf.org . To experience one of the
best Web-based collaboration tools, sign up for a free PlaceWare Web Seminar
at www.placeware.com.
If you are interested in a detailed discussion of the integration of people,
technology, and facilities, check out Ken Robertson's book, Work
Transformation: Planning and Implementing the New Workplace (HNB Publishing,
1999).
Resources that cater to the individual remote and mobile worker include June
Langhoff's book, The
Telecommuter's Advisor : Real World Solutions for Remote Workers (Aegis,
1999). If you are interested specifically in the home office, read Marilyn Zelinsky's
Practical
Home Office Solutions (McGraw-Hill, 1998).
For more information on the federal government’s efforts, read The Integrated
Workplace: A Comprehensive Approach to Developing Workspace (published by
the U.S. General Services Administration, Office of Governmentwide Policy, May
1999) or go to the General Service Administration’s Office of Real Property
Web site at http://policyworks.gov/org/main/mp/library/policydocs/agiwp.htm.
Go to the Web site for the Washington Metropolitan Telework Centers at www.wmtc.org
to learn more about federally-funded telework centers.
There are several good resources if you want to focus on the physical work
environment. To see good case studies with photos and drawings of work
setting options, look at Frank Duffy's book The
New Office (Conran Octopus, 1997) and Marilyn Zelinsky's book New
Workplaces for New Workstyles (McGraw-Hill, 1997). A good discussion of
alternative workspace strategies can be found in Workplace
by Design: Mapping the High-Performance Workscape by Frank Becker and Fritz
Steele (Jossey-Bass, 1995) and for the latest research in this area check out
the Web site of the International Workplace Studies Program under the direction
of Franklin Becker and William Sims at Cornell University, http://iwsp.human.cornell.edu/.
To keep up with the latest on building and workplace technology, see the Web
site for Carnegie Mellon University’s Center for Building Performance and
Diagnostics at http://www.arc.cmu.edu/cbpd/
.
Two professional organizations address issues of the workplace: the International
Development Research Council (IDRC) at www.idrc.org
and the International Facility Management Association (IFMA) at www.ifma.org.
© C. Froggatt, 2001 Excerpted from Work Naked: Eight Essential
Principles for Peak Performance in the Virtual Workplace (Wiley, 2001)
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